Privacy Policy

Last updated: June 5, 2026

Hornet Homes, LLC (“Hornet Homes,” “we,” “us,” or “our”) builds custom homes in the North Carolina Triangle. This Privacy Policy explains, in plain English, what information we collect through our website and related services, how we use and share it, and the choices you have. By using our website or contacting us, you agree to this Policy.

Information We Collect

Information you give us.When you fill out a contact, pricing, or land inquiry form, request a consultation, create an account, or otherwise reach out, we collect the details you provide — typically your name, email address, phone number, and any message, plan preferences, lot or address details, and similar information you choose to share.

Account information. If you create an account, we store your email address and any profile details you add (such as your name, phone, and preferences), along with the plans you save, land searches and listings you save, and messages or files you exchange with us.

Information collected automatically.Like most websites, we automatically collect certain technical and usage information when you visit — such as your IP address, device and browser type, pages viewed, links and plans you interact with, referring pages, and the date and time of your visit. We collect this using cookies and similar technologies (see “Cookies & Analytics” below).

Information from calls. When you call or text a number listed on our site, we use a call-tracking service that may record and transcribe calls, capture your phone number, and note which page or marketing source led to your call. We use this to respond to you and to understand how people find us.

Information from other sources. We may receive information from third parties, such as lead and listing partners, advertising platforms, or multiple-listing services (for land/property listings shown on our site), and combine it with the information above.

How We Use Your Information

• Respond to your inquiries, calls, texts, and consultation requests.
• Prepare pricing information and follow up about building a home with us.
• Create and manage your account, including saved plans, searches, and listings.
• Send you updates, scheduling messages, and (with your consent) marketing communications.
• Operate, secure, improve, and personalize our website and services.
• Understand site traffic and which content and plans are most useful to visitors.
• Comply with our legal obligations and enforce our agreements.

We use trusted service providers, and in some cases artificial-intelligence tools, to help us respond to inquiries and recommend floor plans. These providers process information on our behalf and are not permitted to use it for their own purposes.

SMS & Text Messaging

By submitting a phone number on this website or through any Hornet Homes form, or by texting us, you provide express written consent to receive text messages and phone calls from Hornet Homes for marketing, appointment scheduling, project updates, and customer service purposes.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any text message we send. Reply HELP for assistance.

We do not share, sell, or trade phone numbers or SMS opt-in data with third parties or affiliates for their own marketing purposes. Information collected through SMS interactions is used solely to provide requested services, respond to inquiries, or send updates you have agreed to receive.

Your consent to receive SMS messages is not a condition of purchasing a home or doing business with Hornet Homes.

Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember your preferences, measure site performance, and understand how visitors use our site. We may use third-party analytics services (such as Google Analytics) for these purposes. Most browsers let you refuse or delete cookies; some features of the site may not work properly without them.

How We Share Your Information

We do not sell your personal information. We share it only as described here:

• Service providerswho help us run our business — for example, customer-relationship management, website and data hosting, account infrastructure, call tracking and messaging, scheduling, analytics, and email — under terms that limit their use of your information to providing services to us.
• Partners you ask us to involve, such as preferred lenders, designers, or trade partners, when relevant to your project and consistent with your request.
• Legal and safetyreasons — when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Hornet Homes, our clients, or others.
• Business transfers— in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Services & Links

Our site uses and links to third-party services — for example, mapping and property-search tools, multiple-listing data for land and homes, and scheduling tools. Those services have their own privacy practices, and we are not responsible for them. We encourage you to review the privacy policies of any third-party service you use.

Data Retention

We keep your information for as long as needed to provide our services, respond to you, maintain your account, and meet our legal, tax, and recordkeeping obligations. When we no longer need it, we take reasonable steps to delete or de-identify it.

Security

We take reasonable administrative, technical, and physical measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Choices & Rights

• Account information: you can review and update your profile, or ask us to delete your account, at any time.
• Marketing: you can opt out of marketing emails using the unsubscribe link, or opt out of texts by replying STOP.
• Cookies: you can manage cookies through your browser settings.
• Requests:depending on where you live, you may have additional rights to access, correct, or delete your personal information. Contact us using the details below and we’ll respond as required by applicable law.

Children’s Privacy

Our website is intended for adults and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Website Accessibility

We care about providing a good online experience for all visitors. If you need help using our website or have a question about accessibility, contact us at 919-873-4000 or contact@hornethomes.com and we will be in touch. Persons with disabilities who require alternative means of communication should contact us so we can assist.

Governing Law

This Policy is governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and revise the “Last updated” date above. Your continued use of the site after changes are posted means you accept the updated Policy.

Contact Us

Questions about this Policy or your information? Reach us at:

Hornet Homes, LLC
1480 Chapel Ridge Rd, Suite 100, Apex, NC 27502
contact@hornethomes.com · 919-873-4000